Effective Date: [01/01/2025]
At
Mazdoora.com (“we,” “us,” “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the personal data you provide when you use our website [Mazdoora.com].
1. Information We Collect
We may collect the following types of information when you register as a worker or a client (service seeker) on our platform:
- Personal Information: When registering on our website, we may ask for personal information such as your name, phone number, email address, location, skills (for workers), and other relevant details necessary for registration and use of services.
- Payment Information: We may collect payment details for registration fees and transactions made through the website. However, Mazdoora.com does not store or process payment information directly. Payments are handled by a third-party payment gateway, and you should refer to their privacy policy for more details.
- Service Information: When workers register, they provide information about their skills and service categories (e.g., electrician, plumber, mason, painter, etc.). We also collect information from clients about the services they require.
- Non-Personal Information: We may automatically collect certain non-personal information such as your IP address, device type, browser type, and website usage statistics to improve our services and enhance your experience.
- Cookies and Tracking Technologies: We use cookies to collect information and improve the functionality of the website.
2. How We Use Your Information
We use the collected information for the following purposes:
- To facilitate the registration and profile creation of workers and clients.
- To connect clients with workers based on skills, availability, and location.
- To process payments related to registration fees.
- To improve and customize the website experience.
- To send you important notifications related to your registration or any updates on the services you may have requested.
- To send marketing communications, if you have opted-in for promotional updates or newsletters.
- To analyze website usage to improve site functionality and user experience.
3. How We Share Your Information
We may share your information in the following cases:
- Service Providers: We may share your information with third-party service providers who assist with the operation of the website, payment processing, or marketing services.
- Lawful Requests: We may disclose your information if required by law, to comply with legal processes, or to protect our rights, property, or the safety of users.
- Worker-Client Interaction: Once registered, workers and clients can directly contact each other. We are not involved in or responsible for any transactions, agreements, or disputes between the worker and client, and we do not take any commission from the transaction. All payments, service agreements, and interactions will be between the worker and client directly.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access or alteration. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Payment Responsibility
The website provides a platform for connecting workers with clients. Mazdoora.com is not responsible for any payment disputes, service issues, or delays in payment between the worker and client. Any issues related to the quality of work or payment disputes should be directly handled by the concerned parties.
6. Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your personal information, subject to certain conditions.
- Opt-out of receiving marketing communications.
- Contact us for any queries regarding your personal data or to exercise your rights.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Mazdoora.com
Email: mazdoora1@gmail.com
Phone: +91 9457546581
Website: www.mazdoora.com